Vulnerabilites related to Accessing template content without permissions - OTRS
CVE-2022-3501 (GCVE-0-2022-3501)
Vulnerability from cvelistv5
Published
2022-10-17 08:55
Modified
2025-05-10 02:54
CWE
Summary
Article template contents with sensitive data could be accessed from agents without permissions.
Impacted products
Show details on NVD website


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            "tags": [
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            "url": "https://otrs.com/release-notes/otrs-security-advisory-2022-14/"
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        ],
        "title": "CVE Program Container"
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      {
        "metrics": [
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                "id": "CVE-2022-3501",
                "options": [
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        "title": "CISA ADP Vulnrichment"
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    "cna": {
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          "product": "OTRS",
          "vendor": "Accessing template content without permissions",
          "versions": [
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      "descriptions": [
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          "value": "Article template contents with sensitive data could be accessed from agents without permissions."
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      ],
      "metrics": [
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          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 3.5,
            "baseSeverity": "LOW",
            "confidentialityImpact": "LOW",
            "integrityImpact": "NONE",
            "privilegesRequired": "LOW",
            "scope": "UNCHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N",
            "version": "3.1"
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      "problemTypes": [
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          "descriptions": [
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              "cweId": "CWE-200",
              "description": "CWE-200 Information Exposure",
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        "dateUpdated": "2022-10-17T00:00:00.000Z",
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      "solutions": [
        {
          "lang": "en",
          "value": "Update to OTRS 8.0.26"
        }
      ],
      "source": {
        "advisory": "OSA-2022-14",
        "defect": [
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        "discovery": "USER"
      },
      "title": "Information exposure of template content due to missing check of permissions",
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    "datePublished": "2022-10-17T08:55:11.089Z",
    "dateReserved": "2022-10-14T00:00:00.000Z",
    "dateUpdated": "2025-05-10T02:54:36.517Z",
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