Vulnerabilites related to otrs - otrs_storm
Vulnerability from fkie_nvd
Published
2022-03-21 10:15
Modified
2024-11-21 06:13
Summary
Specially crafted string in OTRS system configuration can allow the execution of any system command.
Impacted products
Vendor Product Version
otrs otrs *
otrs otrs *
otrs otrs *
otrs otrs_itsm *
otrs otrs_itsm *
otrs otrs_storm *



{
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "D3A9679A-37CF-4131-B232-C06B4986BE7B",
              "versionEndExcluding": "7.0.28",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "E7561495-72DA-4EB0-8CD5-D8A8BE46DD25",
              "versionEndExcluding": "7.0.33",
              "versionStartIncluding": "7.0.30",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "AFDE9F37-595F-47EE-937F-0FE0D7F2B045",
              "versionEndExcluding": "8.0.21",
              "versionStartIncluding": "8.0.0",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "D1EA7692-CEC4-4BC8-8119-784DF193FBCC",
              "versionEndExcluding": "7.0.19",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "9FEE8295-FA8D-4175-9B0D-482CCE3B342A",
              "versionEndExcluding": "8.0.28",
              "versionStartIncluding": "8.0.0",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs_storm:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "ABFC3737-F958-4706-ACED-5240478E5130",
              "versionEndExcluding": "8.0.12",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "Specially crafted string in OTRS system configuration can allow the execution of any system command."
    },
    {
      "lang": "es",
      "value": "Una cadena especialmente dise\u00f1ada en la configuraci\u00f3n del sistema OTRS puede permitir la ejecuci\u00f3n de cualquier comando del sistema"
    }
  ],
  "id": "CVE-2021-36100",
  "lastModified": "2024-11-21T06:13:09.263",
  "metrics": {
    "cvssMetricV2": [
      {
        "acInsufInfo": false,
        "baseSeverity": "HIGH",
        "cvssData": {
          "accessComplexity": "LOW",
          "accessVector": "NETWORK",
          "authentication": "SINGLE",
          "availabilityImpact": "COMPLETE",
          "baseScore": 9.0,
          "confidentialityImpact": "COMPLETE",
          "integrityImpact": "COMPLETE",
          "vectorString": "AV:N/AC:L/Au:S/C:C/I:C/A:C",
          "version": "2.0"
        },
        "exploitabilityScore": 8.0,
        "impactScore": 10.0,
        "obtainAllPrivilege": false,
        "obtainOtherPrivilege": false,
        "obtainUserPrivilege": false,
        "source": "nvd@nist.gov",
        "type": "Primary",
        "userInteractionRequired": false
      }
    ],
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "HIGH",
          "attackVector": "NETWORK",
          "availabilityImpact": "HIGH",
          "baseScore": 6.4,
          "baseSeverity": "MEDIUM",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "HIGH",
          "privilegesRequired": "HIGH",
          "scope": "UNCHANGED",
          "userInteraction": "REQUIRED",
          "vectorString": "CVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:H/I:H/A:H",
          "version": "3.1"
        },
        "exploitabilityScore": 0.5,
        "impactScore": 5.9,
        "source": "security@otrs.com",
        "type": "Secondary"
      },
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "HIGH",
          "baseScore": 8.8,
          "baseSeverity": "HIGH",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "HIGH",
          "privilegesRequired": "LOW",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H",
          "version": "3.1"
        },
        "exploitabilityScore": 2.8,
        "impactScore": 5.9,
        "source": "nvd@nist.gov",
        "type": "Primary"
      }
    ]
  },
  "published": "2022-03-21T10:15:07.777",
  "references": [
    {
      "source": "security@otrs.com",
      "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
    },
    {
      "source": "security@otrs.com",
      "tags": [
        "Release Notes",
        "Vendor Advisory"
      ],
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2022-03/"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Release Notes",
        "Vendor Advisory"
      ],
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2022-03/"
    }
  ],
  "sourceIdentifier": "security@otrs.com",
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-78"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    }
  ]
}

CVE-2021-36100 (GCVE-0-2021-36100)
Vulnerability from cvelistv5
Published
2022-03-21 09:15
Modified
2024-09-17 02:00
CWE
  • rce
Summary
Specially crafted string in OTRS system configuration can allow the execution of any system command.
Impacted products
Vendor Product Version
OTRS AG OTRS Version: 8.0.x   <
Version: 7.0.x   <
Create a notification for this product.
   OTRS AG SystemMonitoring Version: 7.0.x   <
Version: 8.0.x   <
Version: 6.0.1   < 6.0.x*
Create a notification for this product.
   OTRS AG OTRSSTORM Version: 7.0.x   <
Version: 8.0.x   <
Version: 6.0.1   < 6.0.x*
Create a notification for this product.
   OTRS AG ((OTRS)) Community Edition Version: 6.0.1   < 6.0.x*
Create a notification for this product.
Show details on NVD website


{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-04T00:47:43.893Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_transferred"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2022-03/"
          },
          {
            "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
            "tags": [
              "mailing-list",
              "x_transferred"
            ],
            "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "OTRS",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThanOrEqual": "8.0.19",
              "status": "affected",
              "version": "8.0.x",
              "versionType": "custom"
            },
            {
              "lessThanOrEqual": "7.0.32",
              "status": "affected",
              "version": "7.0.x",
              "versionType": "custom"
            }
          ]
        },
        {
          "product": "SystemMonitoring",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThanOrEqual": "7.0.18",
              "status": "affected",
              "version": "7.0.x",
              "versionType": "custom"
            },
            {
              "lessThanOrEqual": "8.0.8",
              "status": "affected",
              "version": "8.0.x",
              "versionType": "custom"
            },
            {
              "lessThan": "6.0.x*",
              "status": "affected",
              "version": "6.0.1",
              "versionType": "custom"
            }
          ]
        },
        {
          "product": "OTRSSTORM",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThanOrEqual": "7.0.27",
              "status": "affected",
              "version": "7.0.x",
              "versionType": "custom"
            },
            {
              "lessThanOrEqual": "8.0.11",
              "status": "affected",
              "version": "8.0.x",
              "versionType": "custom"
            },
            {
              "lessThan": "6.0.x*",
              "status": "affected",
              "version": "6.0.1",
              "versionType": "custom"
            }
          ]
        },
        {
          "product": "((OTRS)) Community Edition",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThan": "6.0.x*",
              "status": "affected",
              "version": "6.0.1",
              "versionType": "custom"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "value": "Special thanks to Rayhan Ahmed and Maxime Brigaudeau for reporting these vulnerability."
        }
      ],
      "datePublic": "2022-03-21T00:00:00",
      "descriptions": [
        {
          "lang": "en",
          "value": "Specially crafted string in OTRS system configuration can allow the execution of any system command."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "HIGH",
            "attackVector": "NETWORK",
            "availabilityImpact": "HIGH",
            "baseScore": 6.4,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "HIGH",
            "privilegesRequired": "HIGH",
            "scope": "UNCHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:H/I:H/A:H",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "description": "rce",
              "lang": "en",
              "type": "text"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2023-08-31T02:07:07.668759",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
      },
      "references": [
        {
          "url": "https://otrs.com/release-notes/otrs-security-advisory-2022-03/"
        },
        {
          "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
          "tags": [
            "mailing-list"
          ],
          "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "value": "Update to OTRS 8.0.20, OTRS 7.0.33. Update to OTRSSTORM 8.0.12, OTRS 7.0.28. Update to SystemMonitoring 8.0.9, OTRS 7.0.19."
        }
      ],
      "source": {
        "advisory": "OSA-2022-03",
        "defect": [
          "2020093042003988",
          "2020090442000735",
          "2021102242000358"
        ],
        "discovery": "USER"
      },
      "title": "Authenticated remote code execution",
      "x_generator": {
        "engine": "Vulnogram 0.0.9"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
    "assignerShortName": "OTRS",
    "cveId": "CVE-2021-36100",
    "datePublished": "2022-03-21T09:15:24.697180Z",
    "dateReserved": "2021-07-01T00:00:00",
    "dateUpdated": "2024-09-17T02:00:46.987Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}