cisco-sa-cucm-kkhzbhr5
Vulnerability from csaf_cisco
Published
2025-05-21 16:00
Modified
2025-05-21 16:00
Summary
Cisco Unified Communications Products Privilege Escalation Vulnerability

Notes

Summary
A vulnerability in multiple Cisco Unified Communications and Contact Center Solutions products could allow an authenticated, local attacker to elevate privileges to root on an affected device. This vulnerability is due to excessive permissions that have been assigned to system commands. An attacker could exploit this vulnerability by executing crafted commands on the underlying operating system. A successful exploit could allow the attacker to escape the restricted shell and gain root privileges on the underlying operating system of an affected device. To successfully exploit this vulnerability, an attacker would need administrative access to the ESXi hypervisor. Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.
Vulnerable Products
At the time of publication, this vulnerability affected the following Cisco products, regardless of device configuration: Customer Collaboration Platform (CCP), formerly SocialMiner (CSCwj78211 ["https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78211"]) Emergency Responder (CSCwj78216 ["https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78216"]) Finesse (CSCwj78215 ["https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78215"]) Prime Collaboration Deployment (CSCwj78212 ["https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78212"]) Unified Communications Manager (CM) (CSCwi52980 ["https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwi52980"]) Unified Communications Manager IM & Presence Service (IM&P) (CSCwj78217 ["https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78217"]) Unified Communications Manager Session Management Edition (CM SME) (CSCwi52980 ["CSCwi52980"]) Unified Contact Center Express (CCX) (CSCwj78214 ["https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78214"]) Unified Intelligence Center (CSCwj78210 ["https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78210"]) Unity Connection (CSCwj78213 ["https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78213"]) Virtualized Voice Browser (CSCwj78219 ["https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78219"]) For information about which Cisco software releases were vulnerable at the time of publication, see the Fixed Software ["#fs"] section of this advisory. See the Details section in the bug ID(s) at the top of this advisory for the most complete and current information.
Products Confirmed Not Vulnerable
Only products listed in the Vulnerable Products ["#vp"] section of this advisory are known to be affected by this vulnerability. Cisco has confirmed that this vulnerability does not affect the following Cisco products: Packaged Contact Center Enterprise (CCE) Unified Contact Center Enterprise (CCE) Unified Contact Center Domain Manager (CCDM) Unified Contact Center Management Portal (CCMP)
Workarounds
There are no workarounds that address this vulnerability.
Fixed Software
When considering software upgrades ["https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#fixes"], customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories page ["https://www.cisco.com/go/psirt"], to determine exposure and a complete upgrade solution. In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers. Fixed Releases At the time of publication, the release information in the following tables was accurate. See the Details section in the bug ID(s) at the top of this advisory for the most complete and current information. The left column lists Cisco software releases, and the right column indicates whether a release was affected by the vulnerability that is described in this advisory and which release included the fix for this vulnerability. Unified Communications Products: Emergency Responder, Prime Collaboration Deployment, Unified CM, Unified CM SME, Unified IM&P, Unity Connection Cisco Software Release First Fixed Release 12.5(1) Migrate to a fixed release. 14 Migrate to a fixed release. 15 15SU2 Contact Center Solutions Products: Customer Collaboration Platform, Finesse, Unified CCX, Unified Intelligence Center, Virtualized Voice Browser Cisco Software Release First Fixed Release 12 Migrate to a fixed release. 15 Not vulnerable. The Cisco Product Security Incident Response Team (PSIRT) validates only the affected and fixed release information that is documented in this advisory.
Vulnerability Policy
To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy ["http://www.cisco.com/web/about/security/psirt/security_vulnerability_policy.html"]. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.
Exploitation and Public Announcements
The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.
Source
Cisco would like to thank security researcher Pat Barnhill for reporting this vulnerability.
Legal Disclaimer
THIS DOCUMENT IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. YOUR USE OF THE INFORMATION ON THE DOCUMENT OR MATERIALS LINKED FROM THE DOCUMENT IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS DOCUMENT AT ANY TIME. A standalone copy or paraphrase of the text of this document that omits the distribution URL is an uncontrolled copy and may lack important information or contain factual errors. The information in this document is intended for end users of Cisco products.


To clipboard 

{
  "document": {
    "acknowledgments": [
      {
        "summary": "Cisco would like to thank security researcher Pat Barnhill for reporting this vulnerability."
      }
    ],
    "category": "csaf_security_advisory",
    "csaf_version": "2.0",
    "notes": [
      {
        "category": "summary",
        "text": "A vulnerability in multiple Cisco Unified Communications and Contact Center Solutions products could allow an authenticated, local attacker to elevate privileges to root on an affected device.\r\n\r\nThis vulnerability is due to excessive permissions that have been assigned to system commands. An attacker could exploit this vulnerability by executing crafted commands on the underlying operating system. A successful exploit could allow the attacker to escape the restricted shell and gain root privileges on the underlying operating system of an affected device. To successfully exploit this vulnerability, an attacker would need administrative access to the ESXi hypervisor.\r\n\r\nCisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.\r\n\r\n",
        "title": "Summary"
      },
      {
        "category": "general",
        "text": "At the time of publication, this vulnerability affected the following Cisco products, regardless of device configuration:\r\n\r\nCustomer Collaboration Platform (CCP), formerly SocialMiner (CSCwj78211 [\"https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78211\"])\r\nEmergency Responder (CSCwj78216 [\"https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78216\"])\r\nFinesse (CSCwj78215 [\"https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78215\"])\r\nPrime Collaboration Deployment (CSCwj78212 [\"https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78212\"])\r\nUnified Communications Manager (CM) (CSCwi52980 [\"https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwi52980\"])\r\nUnified Communications Manager IM \u0026 Presence Service (IM\u0026P) (CSCwj78217 [\"https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78217\"])\r\nUnified Communications Manager Session Management Edition (CM SME) (CSCwi52980 [\"CSCwi52980\"])\r\nUnified Contact Center Express (CCX) (CSCwj78214 [\"https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78214\"])\r\nUnified Intelligence Center (CSCwj78210 [\"https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78210\"])\r\nUnity Connection (CSCwj78213 [\"https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78213\"])\r\nVirtualized Voice Browser (CSCwj78219 [\"https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78219\"])\r\n\r\nFor information about which Cisco software releases were vulnerable at the time of publication, see the Fixed Software [\"#fs\"] section of this advisory. See the Details section in the bug ID(s) at the top of this advisory for the most complete and current information.",
        "title": "Vulnerable Products"
      },
      {
        "category": "general",
        "text": "Only products listed in the Vulnerable Products [\"#vp\"] section of this advisory are known to be affected by this vulnerability.\r\n\r\nCisco has confirmed that this vulnerability does not affect the following Cisco products:\r\n\r\nPackaged Contact Center Enterprise (CCE)\r\nUnified Contact Center Enterprise (CCE)\r\nUnified Contact Center Domain Manager (CCDM)\r\nUnified Contact Center Management Portal (CCMP)",
        "title": "Products Confirmed Not Vulnerable"
      },
      {
        "category": "general",
        "text": "There are no workarounds that address this vulnerability.",
        "title": "Workarounds"
      },
      {
        "category": "general",
        "text": "When considering software upgrades [\"https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#fixes\"], customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories page [\"https://www.cisco.com/go/psirt\"], to determine exposure and a complete upgrade solution.\r\n\r\nIn all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.\r\n      Fixed Releases\r\nAt the time of publication, the release information in the following tables was accurate. See the Details section in the bug ID(s) at the top of this advisory for the most complete and current information.\r\n\r\nThe left column lists Cisco software releases, and the right column indicates whether a release was affected by the vulnerability that is described in this advisory and which release included the fix for this vulnerability.\r\n\r\nUnified Communications Products: Emergency Responder, Prime Collaboration Deployment, Unified CM, Unified CM SME, Unified IM\u0026P, Unity Connection\r\n           Cisco Software Release  First Fixed Release          12.5(1)  Migrate to a fixed release.      14  Migrate to a fixed release.      15  15SU2\r\nContact Center Solutions Products: Customer Collaboration Platform, Finesse, Unified CCX, Unified Intelligence Center, Virtualized Voice Browser\r\n           Cisco Software Release  First Fixed Release          12  Migrate to a fixed release.      15  Not vulnerable.\r\nThe Cisco Product Security Incident Response Team (PSIRT) validates only the affected and fixed release information that is documented in this advisory.",
        "title": "Fixed Software"
      },
      {
        "category": "general",
        "text": "To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy [\"http://www.cisco.com/web/about/security/psirt/security_vulnerability_policy.html\"]. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.",
        "title": "Vulnerability Policy"
      },
      {
        "category": "general",
        "text": "The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.",
        "title": "Exploitation and Public Announcements"
      },
      {
        "category": "general",
        "text": "Cisco would like to thank security researcher Pat Barnhill for reporting this vulnerability.",
        "title": "Source"
      },
      {
        "category": "legal_disclaimer",
        "text": "THIS DOCUMENT IS PROVIDED ON AN \"AS IS\" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. YOUR USE OF THE INFORMATION ON THE DOCUMENT OR MATERIALS LINKED FROM THE DOCUMENT IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS DOCUMENT AT ANY TIME.\r\n\r\nA standalone copy or paraphrase of the text of this document that omits the distribution URL is an uncontrolled copy and may lack important information or contain factual errors. The information in this document is intended for end users of Cisco products.",
        "title": "Legal Disclaimer"
      }
    ],
    "publisher": {
      "category": "vendor",
      "contact_details": "psirt@cisco.com",
      "issuing_authority": "Cisco PSIRT",
      "name": "Cisco",
      "namespace": "https://wwww.cisco.com"
    },
    "references": [
      {
        "category": "self",
        "summary": "Cisco Unified Communications Products Privilege Escalation Vulnerability",
        "url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cucm-kkhZbHR5"
      },
      {
        "category": "external",
        "summary": "Cisco Security Vulnerability Policy",
        "url": "https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html"
      },
      {
        "category": "external",
        "summary": "CSCwj78211",
        "url": "https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78211"
      },
      {
        "category": "external",
        "summary": "CSCwj78216",
        "url": "https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78216"
      },
      {
        "category": "external",
        "summary": "CSCwj78215",
        "url": "https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78215"
      },
      {
        "category": "external",
        "summary": "CSCwj78212",
        "url": "https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78212"
      },
      {
        "category": "external",
        "summary": "CSCwi52980",
        "url": "https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwi52980"
      },
      {
        "category": "external",
        "summary": "CSCwj78217",
        "url": "https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78217"
      },
      {
        "category": "external",
        "summary": "CSCwj78214",
        "url": "https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78214"
      },
      {
        "category": "external",
        "summary": "CSCwj78210",
        "url": "https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78210"
      },
      {
        "category": "external",
        "summary": "CSCwj78213",
        "url": "https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78213"
      },
      {
        "category": "external",
        "summary": "CSCwj78219",
        "url": "https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj78219"
      },
      {
        "category": "external",
        "summary": "considering software upgrades",
        "url": "https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#fixes"
      },
      {
        "category": "external",
        "summary": "Cisco Security Advisories page",
        "url": "https://www.cisco.com/go/psirt"
      },
      {
        "category": "external",
        "summary": "Security Vulnerability Policy",
        "url": "http://www.cisco.com/web/about/security/psirt/security_vulnerability_policy.html"
      }
    ],
    "title": "Cisco Unified Communications Products Privilege Escalation Vulnerability",
    "tracking": {
      "current_release_date": "2025-05-21T16:00:00+00:00",
      "generator": {
        "date": "2025-05-21T15:53:03+00:00",
        "engine": {
          "name": "TVCE"
        }
      },
      "id": "cisco-sa-cucm-kkhZbHR5",
      "initial_release_date": "2025-05-21T16:00:00+00:00",
      "revision_history": [
        {
          "date": "2025-05-21T15:52:35+00:00",
          "number": "1.0.0",
          "summary": "Initial public release."
        }
      ],
      "status": "final",
      "version": "1.0.0"
    }
  },
  "product_tree": {
    "branches": [
      {
        "branches": [
          {
            "category": "product_family",
            "name": "Cisco Emergency Responder",
            "product": {
              "name": "Cisco Emergency Responder ",
              "product_id": "CSAFPID-4844"
            }
          },
          {
            "category": "product_family",
            "name": "Cisco Unity Connection",
            "product": {
              "name": "Cisco Unity Connection ",
              "product_id": "CSAFPID-73608"
            }
          },
          {
            "category": "product_family",
            "name": "Cisco Unified Communications Manager",
            "product": {
              "name": "Cisco Unified Communications Manager ",
              "product_id": "CSAFPID-88444"
            }
          },
          {
            "category": "product_family",
            "name": "Cisco Unified Contact Center Express",
            "product": {
              "name": "Cisco Unified Contact Center Express ",
              "product_id": "CSAFPID-92631"
            }
          },
          {
            "category": "product_family",
            "name": "Cisco Unified Communications Manager IM and Presence Service",
            "product": {
              "name": "Cisco Unified Communications Manager IM and Presence Service ",
              "product_id": "CSAFPID-189784"
            }
          },
          {
            "category": "product_family",
            "name": "Cisco Finesse",
            "product": {
              "name": "Cisco Finesse ",
              "product_id": "CSAFPID-193469"
            }
          },
          {
            "category": "product_family",
            "name": "Cisco SocialMiner",
            "product": {
              "name": "Cisco SocialMiner ",
              "product_id": "CSAFPID-194456"
            }
          },
          {
            "category": "product_family",
            "name": "Cisco Unified Intelligence Center",
            "product": {
              "name": "Cisco Unified Intelligence Center ",
              "product_id": "CSAFPID-198393"
            }
          },
          {
            "category": "product_family",
            "name": "Cisco Prime Collaboration Deployment",
            "product": {
              "name": "Cisco Prime Collaboration Deployment ",
              "product_id": "CSAFPID-203614"
            }
          },
          {
            "category": "product_family",
            "name": "Cisco Virtualized Voice Browser",
            "product": {
              "name": "Cisco Virtualized Voice Browser ",
              "product_id": "CSAFPID-233658"
            }
          }
        ],
        "category": "vendor",
        "name": "Cisco"
      }
    ]
  },
  "vulnerabilities": [
    {
      "cve": "CVE-2025-20112",
      "ids": [
        {
          "system_name": "Cisco Bug ID",
          "text": "CSCwi52980"
        },
        {
          "system_name": "Cisco Bug ID",
          "text": "CSCwj78213"
        },
        {
          "system_name": "Cisco Bug ID",
          "text": "CSCwj78215"
        },
        {
          "system_name": "Cisco Bug ID",
          "text": "CSCwj78210"
        },
        {
          "system_name": "Cisco Bug ID",
          "text": "CSCwj78217"
        },
        {
          "system_name": "Cisco Bug ID",
          "text": "CSCwj78216"
        },
        {
          "system_name": "Cisco Bug ID",
          "text": "CSCwj78219"
        },
        {
          "system_name": "Cisco Bug ID",
          "text": "CSCwj78212"
        },
        {
          "system_name": "Cisco Bug ID",
          "text": "CSCwj78214"
        },
        {
          "system_name": "Cisco Bug ID",
          "text": "CSCwj78211"
        }
      ],
      "notes": [
        {
          "category": "other",
          "text": "Complete.",
          "title": "Affected Product Comprehensiveness"
        }
      ],
      "product_status": {
        "known_affected": [
          "CSAFPID-88444",
          "CSAFPID-73608",
          "CSAFPID-193469",
          "CSAFPID-198393",
          "CSAFPID-189784",
          "CSAFPID-4844",
          "CSAFPID-233658",
          "CSAFPID-203614",
          "CSAFPID-92631",
          "CSAFPID-194456"
        ]
      },
      "release_date": "2025-05-21T16:00:00+00:00",
      "remediations": [
        {
          "category": "vendor_fix",
          "details": "Cisco has released software updates that address this vulnerability.",
          "product_ids": [
            "CSAFPID-189784",
            "CSAFPID-198393",
            "CSAFPID-73608",
            "CSAFPID-4844",
            "CSAFPID-88444",
            "CSAFPID-92631",
            "CSAFPID-233658",
            "CSAFPID-193469",
            "CSAFPID-194456",
            "CSAFPID-203614"
          ],
          "url": "https://software.cisco.com"
        }
      ],
      "scores": [
        {
          "cvss_v3": {
            "baseScore": 5.1,
            "baseSeverity": "MEDIUM",
            "vectorString": "CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:U/C:L/I:H/A:N",
            "version": "3.1"
          },
          "products": [
            "CSAFPID-88444",
            "CSAFPID-73608",
            "CSAFPID-193469",
            "CSAFPID-198393",
            "CSAFPID-189784",
            "CSAFPID-4844",
            "CSAFPID-233658",
            "CSAFPID-203614",
            "CSAFPID-92631",
            "CSAFPID-194456"
          ]
        }
      ],
      "title": "Cisco Unified Communications Products Privilege Escalation Vulnerability"
    }
  ]
}


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Sightings

Author Source Type Date

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
  • Confirmed: The vulnerability is confirmed from an analyst perspective.
  • Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
  • Patched: This vulnerability was successfully patched by the user reporting the sighting.
  • Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
  • Not confirmed: The user expresses doubt about the veracity of the vulnerability.
  • Not patched: This vulnerability was not successfully patched by the user reporting the sighting.