fkie_cve-2019-12497
Vulnerability from fkie_nvd
Published
2019-06-17 17:15
Modified
2024-11-21 04:22
Severity ?
Summary
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.
References
Impacted products
{
"configurations": [
{
"nodes": [
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"versionEndIncluding": "5.0.36",
"versionStartIncluding": "5.0.0",
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},
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}
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},
{
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"criteria": "cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*",
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],
"cveTags": [],
"descriptions": [
{
"lang": "en",
"value": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes."
},
{
"lang": "es",
"value": "Se descubri\u00f3 un problema en Open Ticket Request System (OTRS) 7.0.x hasta 7.0.8, Community Edition 6.0.x hasta 6.0.19 y Community Edition 5.0.x hasta 5.0.36. En el cliente o en la interfaz externa, la informaci\u00f3n personal de los agentes (por ejemplo, Nombre y direcci\u00f3n de correo) se puede divulgar en notas externas."
}
],
"id": "CVE-2019-12497",
"lastModified": "2024-11-21T04:22:58.527",
"metrics": {
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"baseSeverity": "MEDIUM",
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"accessVector": "NETWORK",
"authentication": "NONE",
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"integrityImpact": "NONE",
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"version": "2.0"
},
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"type": "Primary",
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}
],
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"attackVector": "NETWORK",
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"baseScore": 5.3,
"baseSeverity": "MEDIUM",
"confidentialityImpact": "LOW",
"integrityImpact": "NONE",
"privilegesRequired": "NONE",
"scope": "UNCHANGED",
"userInteraction": "NONE",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N",
"version": "3.1"
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},
"published": "2019-06-17T17:15:11.007",
"references": [
{
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"tags": [
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"url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
},
{
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"tags": [
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"url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
},
{
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"tags": [
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],
"url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
},
{
"source": "cve@mitre.org",
"tags": [
"Vendor Advisory"
],
"url": "https://community.otrs.com/category/security-advisories-en/"
},
{
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"tags": [
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],
"url": "https://lists.debian.org/debian-lts-announce/2019/06/msg00004.html"
},
{
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},
{
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"url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
}
],
"sourceIdentifier": "cve@mitre.org",
"vulnStatus": "Modified",
"weaknesses": [
{
"description": [
{
"lang": "en",
"value": "CWE-200"
}
],
"source": "nvd@nist.gov",
"type": "Primary"
}
]
}
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Sightings
| Author | Source | Type | Date |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
- Confirmed: The vulnerability is confirmed from an analyst perspective.
- Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
- Patched: This vulnerability was successfully patched by the user reporting the sighting.
- Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
- Not confirmed: The user expresses doubt about the veracity of the vulnerability.
- Not patched: This vulnerability was not successfully patched by the user reporting the sighting.
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