fkie_cve-2025-24391
Vulnerability from fkie_nvd
Published
2025-07-14 09:15
Modified
2025-07-15 13:14
Summary
A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X
Impacted products
Vendor Product Version



{
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses.\n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n  *  OTRS 2025.X"
    },
    {
      "lang": "es",
      "value": "Una vulnerabilidad en la interfaz externa de OTRS permite extraer conclusiones sobre la existencia de cuentas de usuario mediante diferentes c\u00f3digos de respuesta HTTP y mensajes. Esto permite a un atacante identificar sistem\u00e1ticamente direcciones de correo electr\u00f3nico v\u00e1lidas. Este problema afecta a: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X"
    }
  ],
  "id": "CVE-2025-24391",
  "lastModified": "2025-07-15T13:14:24.053",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 5.3,
          "baseSeverity": "MEDIUM",
          "confidentialityImpact": "LOW",
          "integrityImpact": "NONE",
          "privilegesRequired": "NONE",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 3.9,
        "impactScore": 1.4,
        "source": "security@otrs.com",
        "type": "Secondary"
      }
    ]
  },
  "published": "2025-07-14T09:15:23.593",
  "references": [
    {
      "source": "security@otrs.com",
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2025-07/"
    }
  ],
  "sourceIdentifier": "security@otrs.com",
  "vulnStatus": "Awaiting Analysis",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-203"
        }
      ],
      "source": "security@otrs.com",
      "type": "Secondary"
    }
  ]
}


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Sightings

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  • Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
  • Confirmed: The vulnerability is confirmed from an analyst perspective.
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  • Not confirmed: The user expresses doubt about the veracity of the vulnerability.
  • Not patched: This vulnerability was not successfully patched by the user reporting the sighting.


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