ghsa-6qr2-3mhf-p75w
Vulnerability from github
Published
2022-05-13 01:47
Modified
2025-04-20 03:38
Details

In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.

Show details on source website


{
  "affected": [],
  "aliases": [
    "CVE-2017-9324"
  ],
  "database_specific": {
    "cwe_ids": [
      "CWE-269"
    ],
    "github_reviewed": false,
    "github_reviewed_at": null,
    "nvd_published_at": "2017-06-12T06:29:00Z",
    "severity": "HIGH"
  },
  "details": "In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.",
  "id": "GHSA-6qr2-3mhf-p75w",
  "modified": "2025-04-20T03:38:48Z",
  "published": "2022-05-13T01:47:54Z",
  "references": [
    {
      "type": "ADVISORY",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2017-9324"
    },
    {
      "type": "WEB",
      "url": "https://packetstormsecurity.com/files/142862/OTRS-Install-Dialog-Disclosure.html"
    },
    {
      "type": "WEB",
      "url": "https://www.otrs.com/security-advisory-2017-03-security-update-otrs-versions"
    },
    {
      "type": "WEB",
      "url": "http://www.debian.org/security/2017/dsa-3876"
    }
  ],
  "schema_version": "1.4.0",
  "severity": [
    {
      "score": "CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H",
      "type": "CVSS_V3"
    }
  ]
}


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Sightings

Author Source Type Date

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
  • Confirmed: The vulnerability is confirmed from an analyst perspective.
  • Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
  • Patched: This vulnerability was successfully patched by the user reporting the sighting.
  • Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
  • Not confirmed: The user expresses doubt about the veracity of the vulnerability.
  • Not patched: This vulnerability was not successfully patched by the user reporting the sighting.


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