gsd-2013-3551
Vulnerability from gsd
Modified
2023-12-13 01:22
Details
Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
Aliases
Aliases
CVE-2013-3551


To clipboard 

{
  "GSD": {
    "alias": "CVE-2013-3551",
    "description": "Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.",
    "id": "GSD-2013-3551",
    "references": [
      "https://www.suse.com/security/cve/CVE-2013-3551.html",
      "https://www.debian.org/security/2013/dsa-2696",
      "https://advisories.mageia.org/CVE-2013-3551.html"
    ]
  },
  "gsd": {
    "metadata": {
      "exploitCode": "unknown",
      "remediation": "unknown",
      "reportConfidence": "confirmed",
      "type": "vulnerability"
    },
    "osvSchema": {
      "aliases": [
        "CVE-2013-3551"
      ],
      "details": "Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.",
      "id": "GSD-2013-3551",
      "modified": "2023-12-13T01:22:23.311217Z",
      "schema_version": "1.4.0"
    }
  },
  "namespaces": {
    "cve.org": {
      "CVE_data_meta": {
        "ASSIGNER": "cve@mitre.org",
        "ID": "CVE-2013-3551",
        "STATE": "PUBLIC"
      },
      "affects": {
        "vendor": {
          "vendor_data": [
            {
              "product": {
                "product_data": [
                  {
                    "product_name": "n/a",
                    "version": {
                      "version_data": [
                        {
                          "version_value": "n/a"
                        }
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          }
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      },
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      "references": {
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          {
            "name": "http://advisories.mageia.org/MGASA-2013-0196.html",
            "refsource": "MISC",
            "url": "http://advisories.mageia.org/MGASA-2013-0196.html"
          },
          {
            "name": "https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551",
            "refsource": "MISC",
            "url": "https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551"
          }
        ]
      }
    },
    "nvd.nist.gov": {
      "configurations": {
        "CVE_data_version": "4.0",
        "nodes": [
          {
            "children": [],
            "cpe_match": [
              {
                "cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
                "cpe_name": [],
                "versionEndExcluding": "3.0.20",
                "versionStartIncluding": "3.0.0",
                "vulnerable": true
              },
              {
                "cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
                "cpe_name": [],
                "versionEndExcluding": "3.1.16",
                "versionStartIncluding": "3.1.0",
                "vulnerable": true
              },
              {
                "cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
                "cpe_name": [],
                "versionEndExcluding": "3.2.7",
                "versionStartIncluding": "3.2.0",
                "vulnerable": true
              },
              {
                "cpe23Uri": "cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*",
                "cpe_name": [],
                "versionEndExcluding": "3.0.8",
                "versionStartIncluding": "3.0.0",
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              },
              {
                "cpe23Uri": "cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*",
                "cpe_name": [],
                "versionEndExcluding": "3.1.9",
                "versionStartIncluding": "3.1.0",
                "vulnerable": true
              },
              {
                "cpe23Uri": "cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*",
                "cpe_name": [],
                "versionEndExcluding": "3.2.5",
                "versionStartIncluding": "3.2.0",
                "vulnerable": true
              }
            ],
            "operator": "OR"
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        ]
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        "description": {
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            }
          ]
        },
        "problemtype": {
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            {
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                  "value": "CWE-200"
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              ]
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        },
        "references": {
          "reference_data": [
            {
              "name": "http://advisories.mageia.org/MGASA-2013-0196.html",
              "refsource": "MISC",
              "tags": [
                "Third Party Advisory"
              ],
              "url": "http://advisories.mageia.org/MGASA-2013-0196.html"
            },
            {
              "name": "https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551",
              "refsource": "MISC",
              "tags": [
                "Issue Tracking",
                "Third Party Advisory"
              ],
              "url": "https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551"
            }
          ]
        }
      },
      "impact": {
        "baseMetricV2": {
          "acInsufInfo": false,
          "cvssV2": {
            "accessComplexity": "LOW",
            "accessVector": "NETWORK",
            "authentication": "SINGLE",
            "availabilityImpact": "NONE",
            "baseScore": 4.0,
            "confidentialityImpact": "PARTIAL",
            "integrityImpact": "NONE",
            "vectorString": "AV:N/AC:L/Au:S/C:P/I:N/A:N",
            "version": "2.0"
          },
          "exploitabilityScore": 8.0,
          "impactScore": 2.9,
          "obtainAllPrivilege": false,
          "obtainOtherPrivilege": false,
          "obtainUserPrivilege": false,
          "severity": "MEDIUM",
          "userInteractionRequired": false
        },
        "baseMetricV3": {
          "cvssV3": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 6.5,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "NONE",
            "privilegesRequired": "LOW",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N",
            "version": "3.1"
          },
          "exploitabilityScore": 2.8,
          "impactScore": 3.6
        }
      },
      "lastModifiedDate": "2020-02-26T19:34Z",
      "publishedDate": "2020-02-21T16:15Z"
    }
  }
}


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