gsd-2019-12746
Vulnerability from gsd
Modified
2023-12-13 01:23
Details
An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.
Aliases
Aliases



{
  "GSD": {
    "alias": "CVE-2019-12746",
    "description": "An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.",
    "id": "GSD-2019-12746",
    "references": [
      "https://www.suse.com/security/cve/CVE-2019-12746.html"
    ]
  },
  "gsd": {
    "metadata": {
      "exploitCode": "unknown",
      "remediation": "unknown",
      "reportConfidence": "confirmed",
      "type": "vulnerability"
    },
    "osvSchema": {
      "aliases": [
        "CVE-2019-12746"
      ],
      "details": "An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.",
      "id": "GSD-2019-12746",
      "modified": "2023-12-13T01:23:44.138926Z",
      "schema_version": "1.4.0"
    }
  },
  "namespaces": {
    "cve.org": {
      "CVE_data_meta": {
        "ASSIGNER": "cve@mitre.org",
        "ID": "CVE-2019-12746",
        "STATE": "PUBLIC"
      },
      "affects": {
        "vendor": {
          "vendor_data": [
            {
              "product": {
                "product_data": [
                  {
                    "product_name": "n/a",
                    "version": {
                      "version_data": [
                        {
                          "version_value": "n/a"
                        }
                      ]
                    }
                  }
                ]
              },
              "vendor_name": "n/a"
            }
          ]
        }
      },
      "data_format": "MITRE",
      "data_type": "CVE",
      "data_version": "4.0",
      "description": {
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          }
        ]
      },
      "problemtype": {
        "problemtype_data": [
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                "lang": "eng",
                "value": "n/a"
              }
            ]
          }
        ]
      },
      "references": {
        "reference_data": [
          {
            "name": "https://www.otrs.com/category/release-and-security-notes-en/",
            "refsource": "MISC",
            "url": "https://www.otrs.com/category/release-and-security-notes-en/"
          },
          {
            "name": "https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html",
            "refsource": "CONFIRM",
            "url": "https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html"
          },
          {
            "name": "https://community.otrs.com/security-advisory-2019-10-security-update-for-otrs-framework/",
            "refsource": "CONFIRM",
            "url": "https://community.otrs.com/security-advisory-2019-10-security-update-for-otrs-framework/"
          },
          {
            "name": "openSUSE-SU-2020:0551",
            "refsource": "SUSE",
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
          },
          {
            "name": "openSUSE-SU-2020:1475",
            "refsource": "SUSE",
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
          },
          {
            "name": "openSUSE-SU-2020:1509",
            "refsource": "SUSE",
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
          },
          {
            "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
            "refsource": "MLIST",
            "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
          }
        ]
      }
    },
    "nvd.nist.gov": {
      "configurations": {
        "CVE_data_version": "4.0",
        "nodes": [
          {
            "children": [],
            "cpe_match": [
              {
                "cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
                "cpe_name": [],
                "versionEndIncluding": "5.0.36",
                "versionStartIncluding": "5.0.0",
                "vulnerable": true
              },
              {
                "cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
                "cpe_name": [],
                "versionEndIncluding": "6.0.19",
                "versionStartIncluding": "6.0.0",
                "vulnerable": true
              }
            ],
            "operator": "OR"
          },
          {
            "children": [],
            "cpe_match": [
              {
                "cpe23Uri": "cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*",
                "cpe_name": [],
                "vulnerable": true
              }
            ],
            "operator": "OR"
          }
        ]
      },
      "cve": {
        "CVE_data_meta": {
          "ASSIGNER": "cve@mitre.org",
          "ID": "CVE-2019-12746"
        },
        "data_format": "MITRE",
        "data_type": "CVE",
        "data_version": "4.0",
        "description": {
          "description_data": [
            {
              "lang": "en",
              "value": "An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user."
            }
          ]
        },
        "problemtype": {
          "problemtype_data": [
            {
              "description": [
                {
                  "lang": "en",
                  "value": "CWE-200"
                }
              ]
            }
          ]
        },
        "references": {
          "reference_data": [
            {
              "name": "https://community.otrs.com/security-advisory-2019-10-security-update-for-otrs-framework/",
              "refsource": "CONFIRM",
              "tags": [
                "Patch",
                "Vendor Advisory"
              ],
              "url": "https://community.otrs.com/security-advisory-2019-10-security-update-for-otrs-framework/"
            },
            {
              "name": "https://www.otrs.com/category/release-and-security-notes-en/",
              "refsource": "MISC",
              "tags": [
                "Release Notes"
              ],
              "url": "https://www.otrs.com/category/release-and-security-notes-en/"
            },
            {
              "name": "https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html",
              "refsource": "CONFIRM",
              "tags": [
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                "Third Party Advisory"
              ],
              "url": "https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html"
            },
            {
              "name": "openSUSE-SU-2020:0551",
              "refsource": "SUSE",
              "tags": [
                "Broken Link"
              ],
              "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
            },
            {
              "name": "openSUSE-SU-2020:1475",
              "refsource": "SUSE",
              "tags": [
                "Broken Link"
              ],
              "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
            },
            {
              "name": "openSUSE-SU-2020:1509",
              "refsource": "SUSE",
              "tags": [
                "Broken Link"
              ],
              "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
            },
            {
              "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
              "refsource": "MLIST",
              "tags": [],
              "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
            }
          ]
        }
      },
      "impact": {
        "baseMetricV2": {
          "acInsufInfo": false,
          "cvssV2": {
            "accessComplexity": "MEDIUM",
            "accessVector": "NETWORK",
            "authentication": "NONE",
            "availabilityImpact": "NONE",
            "baseScore": 4.3,
            "confidentialityImpact": "PARTIAL",
            "integrityImpact": "NONE",
            "vectorString": "AV:N/AC:M/Au:N/C:P/I:N/A:N",
            "version": "2.0"
          },
          "exploitabilityScore": 8.6,
          "impactScore": 2.9,
          "obtainAllPrivilege": false,
          "obtainOtherPrivilege": false,
          "obtainUserPrivilege": false,
          "severity": "MEDIUM",
          "userInteractionRequired": true
        },
        "baseMetricV3": {
          "cvssV3": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 6.5,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "NONE",
            "privilegesRequired": "NONE",
            "scope": "UNCHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N",
            "version": "3.1"
          },
          "exploitabilityScore": 2.8,
          "impactScore": 3.6
        }
      },
      "lastModifiedDate": "2023-08-31T03:15Z",
      "publishedDate": "2019-08-21T14:15Z"
    }
  }
}


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