gsd-2019-16375
Vulnerability from gsd
Modified
2023-12-13 01:23
Details
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.
Aliases
Aliases
CVE-2019-16375


To clipboard 

{
  "GSD": {
    "alias": "CVE-2019-16375",
    "description": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.",
    "id": "GSD-2019-16375",
    "references": [
      "https://www.suse.com/security/cve/CVE-2019-16375.html"
    ]
  },
  "gsd": {
    "metadata": {
      "exploitCode": "unknown",
      "remediation": "unknown",
      "reportConfidence": "confirmed",
      "type": "vulnerability"
    },
    "osvSchema": {
      "aliases": [
        "CVE-2019-16375"
      ],
      "details": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.",
      "id": "GSD-2019-16375",
      "modified": "2023-12-13T01:23:40.693918Z",
      "schema_version": "1.4.0"
    }
  },
  "namespaces": {
    "cve.org": {
      "CVE_data_meta": {
        "ASSIGNER": "cve@mitre.org",
        "ID": "CVE-2019-16375",
        "STATE": "PUBLIC"
      },
      "affects": {
        "vendor": {
          "vendor_data": [
            {
              "product": {
                "product_data": [
                  {
                    "product_name": "n/a",
                    "version": {
                      "version_data": [
                        {
                          "version_value": "n/a"
                        }
                      ]
                    }
                  }
                ]
              },
              "vendor_name": "n/a"
            }
          ]
        }
      },
      "data_format": "MITRE",
      "data_type": "CVE",
      "data_version": "4.0",
      "description": {
        "description_data": [
          {
            "lang": "eng",
            "value": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article."
          }
        ]
      },
      "problemtype": {
        "problemtype_data": [
          {
            "description": [
              {
                "lang": "eng",
                "value": "n/a"
              }
            ]
          }
        ]
      },
      "references": {
        "reference_data": [
          {
            "name": "https://community.otrs.com/category/security-advisories-en/",
            "refsource": "MISC",
            "url": "https://community.otrs.com/category/security-advisories-en/"
          },
          {
            "name": "https://otrs.com/release-notes/otrs-security-advisory-2019-13/",
            "refsource": "CONFIRM",
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2019-13/"
          },
          {
            "name": "openSUSE-SU-2020:0551",
            "refsource": "SUSE",
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
          },
          {
            "name": "openSUSE-SU-2020:1475",
            "refsource": "SUSE",
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
          },
          {
            "name": "openSUSE-SU-2020:1509",
            "refsource": "SUSE",
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
          },
          {
            "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
            "refsource": "MLIST",
            "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
          }
        ]
      }
    },
    "nvd.nist.gov": {
      "configurations": {
        "CVE_data_version": "4.0",
        "nodes": [
          {
            "children": [],
            "cpe_match": [
              {
                "cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
                "cpe_name": [],
                "versionEndIncluding": "7.0.11",
                "versionStartIncluding": "7.0.0",
                "vulnerable": true
              },
              {
                "cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
                "cpe_name": [],
                "versionEndIncluding": "6.0.22",
                "versionStartIncluding": "6.0.0",
                "vulnerable": true
              },
              {
                "cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
                "cpe_name": [],
                "versionEndIncluding": "5.0.37",
                "versionStartIncluding": "5.0.0",
                "vulnerable": true
              }
            ],
            "operator": "OR"
          }
        ]
      },
      "cve": {
        "CVE_data_meta": {
          "ASSIGNER": "cve@mitre.org",
          "ID": "CVE-2019-16375"
        },
        "data_format": "MITRE",
        "data_type": "CVE",
        "data_version": "4.0",
        "description": {
          "description_data": [
            {
              "lang": "en",
              "value": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article."
            }
          ]
        },
        "problemtype": {
          "problemtype_data": [
            {
              "description": [
                {
                  "lang": "en",
                  "value": "CWE-79"
                }
              ]
            }
          ]
        },
        "references": {
          "reference_data": [
            {
              "name": "https://otrs.com/release-notes/otrs-security-advisory-2019-13/",
              "refsource": "CONFIRM",
              "tags": [
                "Release Notes",
                "Vendor Advisory"
              ],
              "url": "https://otrs.com/release-notes/otrs-security-advisory-2019-13/"
            },
            {
              "name": "https://community.otrs.com/category/security-advisories-en/",
              "refsource": "MISC",
              "tags": [
                "Vendor Advisory"
              ],
              "url": "https://community.otrs.com/category/security-advisories-en/"
            },
            {
              "name": "openSUSE-SU-2020:0551",
              "refsource": "SUSE",
              "tags": [
                "Broken Link"
              ],
              "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
            },
            {
              "name": "openSUSE-SU-2020:1475",
              "refsource": "SUSE",
              "tags": [
                "Broken Link"
              ],
              "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
            },
            {
              "name": "openSUSE-SU-2020:1509",
              "refsource": "SUSE",
              "tags": [
                "Broken Link"
              ],
              "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
            },
            {
              "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
              "refsource": "MLIST",
              "tags": [],
              "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
            }
          ]
        }
      },
      "impact": {
        "baseMetricV2": {
          "acInsufInfo": false,
          "cvssV2": {
            "accessComplexity": "MEDIUM",
            "accessVector": "NETWORK",
            "authentication": "SINGLE",
            "availabilityImpact": "NONE",
            "baseScore": 3.5,
            "confidentialityImpact": "NONE",
            "integrityImpact": "PARTIAL",
            "vectorString": "AV:N/AC:M/Au:S/C:N/I:P/A:N",
            "version": "2.0"
          },
          "exploitabilityScore": 6.8,
          "impactScore": 2.9,
          "obtainAllPrivilege": false,
          "obtainOtherPrivilege": false,
          "obtainUserPrivilege": false,
          "severity": "LOW",
          "userInteractionRequired": true
        },
        "baseMetricV3": {
          "cvssV3": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 5.4,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "LOW",
            "integrityImpact": "LOW",
            "privilegesRequired": "LOW",
            "scope": "CHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N",
            "version": "3.1"
          },
          "exploitabilityScore": 2.3,
          "impactScore": 2.7
        }
      },
      "lastModifiedDate": "2023-08-31T03:15Z",
      "publishedDate": "2020-03-19T18:15Z"
    }
  }
}


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