opensuse-su-2020:1509-1
Vulnerability from csaf_opensuse
Published
2020-09-23 08:23
Modified
2020-09-23 08:23
Summary
Recommended update for otrs
Notes
Title of the patch
Recommended update for otrs
Description of the patch
Otrs was updated to 5.0.42, fixing lots of bugs and security issues:
https://community.otrs.com/otrs-community-edition-5s-patch-level-42/
- CVE-2020-1773 boo#1168029 OSA-2020-10:
* Session / Password / Password token leak
An attacker with the ability to generate session IDs or password
reset tokens, either by being able to authenticate or by exploiting
OSA-2020-09, may be able to predict other users session IDs,
password reset tokens and automatically generated passwords.
- CVE-2020-1772 boo#1168029 OSA-2020-09:
* Information Disclosure
It’s possible to craft Lost Password requests with wildcards in
the Token value, which allows attacker to retrieve valid Token(s),
generated by users which already requested new passwords.
- CVE-2020-1771 boo#1168030 OSA-2020-08:
* Possible XSS in Customer user address book
Attacker is able craft an article with a link to the customer
address book with malicious content (JavaScript). When agent opens
the link, JavaScript code is executed due to the missing parameter
encoding.
- CVE-2020-1770 boo#1168031 OSA-2020-07:
* Information disclosure in support bundle files
Support bundle generated files could contain sensitive information
that might be unwanted to be disclosed.
- CVE-2020-1769 boo#1168032 OSA-2020-06:
* Autocomplete in the form login screens
In the login screens (in agent and customer interface), Username
and Password fields use autocomplete, which might be considered
as security issue.
Update to 5.0.41
https://community.otrs.com/otrs-community-edition-5s-patch-level-41/
* bug#14912 - Installer refers to non-existing documentation
- added code to upgrade OTRS from 4 to 5
READ UPGRADING.SUSE
* steps 1 to 4 are done by rpm pkg
* steps 5 to *END* need to be done manually cause of DB backup
Update to 5.0.40
https://community.otrs.com/otrs-community-edition-5s-patch-level-40/
- CVE-2020-1766 boo#1160663 OSA-2020-02:
Improper handling of uploaded inline images
Due to improper handling of uploaded images it is possible in very
unlikely and rare conditions to force the agents browser to execute
malicious javascript from a special crafted SVG file rendered as
inline jpg file.
* CVE-2020-1765, OSA-2020-01:
Spoofing of From field in several screens
An improper control of parameters allows the spoofing of the from
fields of the following screens:
AgentTicketCompose, AgentTicketForward, AgentTicketBounce and
AgentTicketEmailOutbound
* run bin/otrs.Console.pl Maint::Config::Rebuild after the upgrade
- Update 5.0.39
https://community.otrs.com/otrs-community-edition-5s-patch-level-39/
* CVE-2019-18180 boo#1157001 OSA-2019-15:
Denial of service
OTRS can be put into an endless loop by providing filenames with
overly long extensions. This applies to the PostMaster
(sending in email) and also upload
(attaching files to mails, for example).
* CVE-2019-18179 OSA-2019-14:
Information Disclosure
An attacker who is logged into OTRS as an agent is able to list
tickets assigned to other agents, which are in the queue where
attacker doesn’t have permissions.
Update to 5.0.38
https://community.otrs.com/release-notes-otrs-5s-patch-level-38/
* CVE-2019-16375, boo#1156431 OSA-2019-13:
Stored XXS
An attacker who is logged into OTRS as an agent or customer user
with appropriate permissions can create a carefully crafted
string containing malicious JavaScript code as an article body.
This malicious code is executed when an agent compose an answer
to the original article.
Update to 5.0.37
https://community.otrs.com/release-notes-otrs-5s-patch-level-37/
* CVE-2019-13458, boo#1141432, OSA-2019-12:
Information Disclosure
An attacker who is logged into OTRS as an agent user with
appropriate permissions can leverage OTRS tags in templates in
order to disclose hashed user passwords.
* CVE-2019-13457, boo#1141431, OSA-2019-11:
Information Disclosure
A customer user can use the search results to disclose information
from their “company” tickets (with the same CustomerID), even when
CustomerDisableCompanyTicketAccess setting is turned on.
* CVE-2019-12746, boo#1141430, OSA-2019-10:
Session ID Disclosure
A user logged into OTRS as an agent might unknowingly disclose
their session ID by sharing the link of an embedded ticket article
with third parties. This identifier can be then potentially abused
in order to impersonate the agent user.
Update to 5.0.36
https://community.otrs.com/release-notes-otrs-5s-patch-level-36/
* CVE-2019-12497, boo#1137614, OSA-2019-09:
Information Disclosure
In the customer or external frontend, personal information of agents
can be disclosed like Name and mail address in external notes.
* CVE-2019-12248, boo#1137615, OSA-2019-08:
Loading External Image Resources
An attacker could send a malicious email to an OTRS system. If a
logged in agent user quotes it, the email could cause the browser
to load external image resources.
Update to 5.0.35
https://community.otrs.com/release-notes-otrs-5s-patch-level-35/
* CVE-2019-10067, boo#1139406, OSA-2019-05:
Reflected and Stored XSS
An attacker who is logged into OTRS as an agent user with appropriate
permissions may manipulate the URL to cause execution of JavaScript
in the context of OTRS.
* CVE-2019-9892, boo#1139406, OSA-2019-04:
XXE Processing
An attacker who is logged into OTRS as an agent user with appropriate
permissions may try to import carefully crafted Report Statistics XML
that will result in reading of arbitrary files of OTRS filesystem.
- update missing CVE for OSA-2018-10, OSA-2019-01
Update to 5.0.34
* https://community.otrs.com/release-notes-otrs-5s-patch-level-34/
* CVE-2019-9752, boo#1122560, OSA-2019-01:
Stored XSS
An attacker who is logged into OTRS as an agent or a customer user
may upload a carefully crafted resource in order to cause execution
of JavaScript in the context of OTRS.
Update to 5.0.33
* https://community.otrs.com/release-notes-otrs-5s-patch-level-33/
Update to 5.0.26
* https://www.otrs.com/release-notes-otrs-5s-patch-level-26
* https://www.otrs.com/release-notes-otrsitsm-module-5s-patch-level-26/
- remove obsolete
* otrs-scheduler.service
* otrs-scheduler.init
This update was imported from the openSUSE:Leap:15.1:Update update project.
This update was imported from the openSUSE:Leap:15.2:Update update project.
Patchnames
openSUSE-2020-1509
Terms of use
CSAF 2.0 data is provided by SUSE under the Creative Commons License 4.0 with Attribution (CC-BY-4.0).
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"text": "\nOtrs was updated to 5.0.42, fixing lots of bugs and security issues:\n\n https://community.otrs.com/otrs-community-edition-5s-patch-level-42/\n\n- CVE-2020-1773 boo#1168029 OSA-2020-10:\n * Session / Password / Password token leak\n An attacker with the ability to generate session IDs or password\n reset tokens, either by being able to authenticate or by exploiting\n OSA-2020-09, may be able to predict other users session IDs,\n password reset tokens and automatically generated passwords.\n- CVE-2020-1772 boo#1168029 OSA-2020-09:\n * Information Disclosure\n It\u2019s possible to craft Lost Password requests with wildcards in\n the Token value, which allows attacker to retrieve valid Token(s),\n generated by users which already requested new passwords.\n- CVE-2020-1771 boo#1168030 OSA-2020-08:\n * Possible XSS in Customer user address book\n Attacker is able craft an article with a link to the customer\n address book with malicious content (JavaScript). When agent opens\n the link, JavaScript code is executed due to the missing parameter\n encoding.\n- CVE-2020-1770 boo#1168031 OSA-2020-07:\n * Information disclosure in support bundle files\n Support bundle generated files could contain sensitive information\n that might be unwanted to be disclosed.\n- CVE-2020-1769 boo#1168032 OSA-2020-06:\n * Autocomplete in the form login screens\n In the login screens (in agent and customer interface), Username\n and Password fields use autocomplete, which might be considered\n as security issue.\n\nUpdate to 5.0.41\n https://community.otrs.com/otrs-community-edition-5s-patch-level-41/\n * bug#14912 - Installer refers to non-existing documentation\n\n- added code to upgrade OTRS from 4 to 5\n\n READ UPGRADING.SUSE\n * steps 1 to 4 are done by rpm pkg\n * steps 5 to *END* need to be done manually cause of DB backup\n\nUpdate to 5.0.40\n\n https://community.otrs.com/otrs-community-edition-5s-patch-level-40/\n\n- CVE-2020-1766 boo#1160663 OSA-2020-02:\n Improper handling of uploaded inline images\n Due to improper handling of uploaded images it is possible in very\n unlikely and rare conditions to force the agents browser to execute\n malicious javascript from a special crafted SVG file rendered as\n inline jpg file.\n * CVE-2020-1765, OSA-2020-01:\n Spoofing of From field in several screens\n An improper control of parameters allows the spoofing of the from\n fields of the following screens:\n AgentTicketCompose, AgentTicketForward, AgentTicketBounce and\n AgentTicketEmailOutbound\n * run bin/otrs.Console.pl Maint::Config::Rebuild after the upgrade\n\n- Update 5.0.39\n https://community.otrs.com/otrs-community-edition-5s-patch-level-39/\n\n* CVE-2019-18180 boo#1157001 OSA-2019-15:\n Denial of service\n OTRS can be put into an endless loop by providing filenames with\n overly long extensions. This applies to the PostMaster\n (sending in email) and also upload\n (attaching files to mails, for example).\n\n* CVE-2019-18179 OSA-2019-14:\n Information Disclosure\n An attacker who is logged into OTRS as an agent is able to list\n tickets assigned to other agents, which are in the queue where\n attacker doesn\u2019t have permissions.\n\nUpdate to 5.0.38\n https://community.otrs.com/release-notes-otrs-5s-patch-level-38/\n\n\n* CVE-2019-16375, boo#1156431 OSA-2019-13:\n Stored XXS\n An attacker who is logged into OTRS as an agent or customer user\n with appropriate permissions can create a carefully crafted\n string containing malicious JavaScript code as an article body.\n This malicious code is executed when an agent compose an answer\n to the original article.\n\nUpdate to 5.0.37\n https://community.otrs.com/release-notes-otrs-5s-patch-level-37/\n\n\n\n* CVE-2019-13458, boo#1141432, OSA-2019-12:\n\n Information Disclosure\n An attacker who is logged into OTRS as an agent user with\n appropriate permissions can leverage OTRS tags in templates in\n order to disclose hashed user passwords.\n\n* CVE-2019-13457, boo#1141431, OSA-2019-11:\n\n Information Disclosure\n A customer user can use the search results to disclose information\n from their \u201ccompany\u201d tickets (with the same CustomerID), even when\n CustomerDisableCompanyTicketAccess setting is turned on.\n\n* CVE-2019-12746, boo#1141430, OSA-2019-10:\n\n Session ID Disclosure\n A user logged into OTRS as an agent might unknowingly disclose\n their session ID by sharing the link of an embedded ticket article\n with third parties. This identifier can be then potentially abused\n in order to impersonate the agent user.\n\nUpdate to 5.0.36\n\n https://community.otrs.com/release-notes-otrs-5s-patch-level-36/\n\n* CVE-2019-12497, boo#1137614, OSA-2019-09:\n Information Disclosure\n In the customer or external frontend, personal information of agents\n can be disclosed like Name and mail address in external notes.\n\n* CVE-2019-12248, boo#1137615, OSA-2019-08:\n Loading External Image Resources\n An attacker could send a malicious email to an OTRS system. If a\n logged in agent user quotes it, the email could cause the browser\n to load external image resources.\n\nUpdate to 5.0.35\n\n https://community.otrs.com/release-notes-otrs-5s-patch-level-35/\n\n* CVE-2019-10067, boo#1139406, OSA-2019-05:\n\n Reflected and Stored XSS\n An attacker who is logged into OTRS as an agent user with appropriate\n permissions may manipulate the URL to cause execution of JavaScript\n in the context of OTRS.\n\n* CVE-2019-9892, boo#1139406, OSA-2019-04:\n\n XXE Processing\n An attacker who is logged into OTRS as an agent user with appropriate\n permissions may try to import carefully crafted Report Statistics XML\n that will result in reading of arbitrary files of OTRS filesystem.\n\n- update missing CVE for OSA-2018-10, OSA-2019-01\n\nUpdate to 5.0.34\n\n* https://community.otrs.com/release-notes-otrs-5s-patch-level-34/\n\n* CVE-2019-9752, boo#1122560, OSA-2019-01:\n Stored XSS\n An attacker who is logged into OTRS as an agent or a customer user\n may upload a carefully crafted resource in order to cause execution\n of JavaScript in the context of OTRS.\n\nUpdate to 5.0.33\n\n* https://community.otrs.com/release-notes-otrs-5s-patch-level-33/\n\nUpdate to 5.0.26\n\n* https://www.otrs.com/release-notes-otrs-5s-patch-level-26\n* https://www.otrs.com/release-notes-otrsitsm-module-5s-patch-level-26/\n\n- remove obsolete\n* otrs-scheduler.service\n* otrs-scheduler.init\n \nThis update was imported from the openSUSE:Leap:15.1:Update update project.\nThis update was imported from the openSUSE:Leap:15.2:Update update project.",
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"url": "https://bugzilla.suse.com/1168032"
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"url": "https://www.suse.com/security/cve/CVE-2019-10067/"
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"url": "https://www.suse.com/security/cve/CVE-2019-16375/"
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"summary": "SUSE CVE CVE-2019-18179 page",
"url": "https://www.suse.com/security/cve/CVE-2019-18179/"
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"url": "https://www.suse.com/security/cve/CVE-2019-18180/"
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"summary": "SUSE CVE CVE-2019-9752 page",
"url": "https://www.suse.com/security/cve/CVE-2019-9752/"
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"summary": "SUSE CVE CVE-2019-9892 page",
"url": "https://www.suse.com/security/cve/CVE-2019-9892/"
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"summary": "SUSE CVE CVE-2020-1765 page",
"url": "https://www.suse.com/security/cve/CVE-2020-1765/"
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"url": "https://www.suse.com/security/cve/CVE-2020-1766/"
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"summary": "SUSE CVE CVE-2020-1769 page",
"url": "https://www.suse.com/security/cve/CVE-2020-1769/"
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"url": "https://www.suse.com/security/cve/CVE-2020-1770/"
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"url": "https://www.suse.com/security/cve/CVE-2020-1771/"
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"summary": "SUSE CVE CVE-2020-1773 page",
"url": "https://www.suse.com/security/cve/CVE-2020-1773/"
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"title": "Recommended update for otrs",
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"vulnerabilities": [
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"cve": "CVE-2019-10067",
"ids": [
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"text": "https://www.suse.com/security/cve/CVE-2019-10067"
}
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"notes": [
{
"category": "general",
"text": "An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through 6.0.17. An attacker who is logged into OTRS as an agent user with appropriate permissions may manipulate the URL to cause execution of JavaScript in the context of OTRS.",
"title": "CVE description"
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"category": "external",
"summary": "CVE-2019-10067",
"url": "https://www.suse.com/security/cve/CVE-2019-10067"
},
{
"category": "external",
"summary": "SUSE Bug 1133754 for CVE-2019-10067",
"url": "https://bugzilla.suse.com/1133754"
},
{
"category": "external",
"summary": "SUSE Bug 1139406 for CVE-2019-10067",
"url": "https://bugzilla.suse.com/1139406"
}
],
"remediations": [
{
"category": "vendor_fix",
"details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
"product_ids": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"scores": [
{
"cvss_v3": {
"baseScore": 5.4,
"baseSeverity": "MEDIUM",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N",
"version": "3.1"
},
"products": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"threats": [
{
"category": "impact",
"date": "2020-09-23T08:23:03Z",
"details": "moderate"
}
],
"title": "CVE-2019-10067"
},
{
"cve": "CVE-2019-12248",
"ids": [
{
"system_name": "SUSE CVE Page",
"text": "https://www.suse.com/security/cve/CVE-2019-12248"
}
],
"notes": [
{
"category": "general",
"text": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.",
"title": "CVE description"
}
],
"product_status": {
"recommended": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
},
"references": [
{
"category": "external",
"summary": "CVE-2019-12248",
"url": "https://www.suse.com/security/cve/CVE-2019-12248"
},
{
"category": "external",
"summary": "SUSE Bug 1137615 for CVE-2019-12248",
"url": "https://bugzilla.suse.com/1137615"
}
],
"remediations": [
{
"category": "vendor_fix",
"details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
"product_ids": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"scores": [
{
"cvss_v3": {
"baseScore": 4.3,
"baseSeverity": "MEDIUM",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N",
"version": "3.1"
},
"products": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"threats": [
{
"category": "impact",
"date": "2020-09-23T08:23:03Z",
"details": "moderate"
}
],
"title": "CVE-2019-12248"
},
{
"cve": "CVE-2019-12497",
"ids": [
{
"system_name": "SUSE CVE Page",
"text": "https://www.suse.com/security/cve/CVE-2019-12497"
}
],
"notes": [
{
"category": "general",
"text": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.",
"title": "CVE description"
}
],
"product_status": {
"recommended": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
},
"references": [
{
"category": "external",
"summary": "CVE-2019-12497",
"url": "https://www.suse.com/security/cve/CVE-2019-12497"
},
{
"category": "external",
"summary": "SUSE Bug 1137614 for CVE-2019-12497",
"url": "https://bugzilla.suse.com/1137614"
}
],
"remediations": [
{
"category": "vendor_fix",
"details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
"product_ids": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"scores": [
{
"cvss_v3": {
"baseScore": 5.3,
"baseSeverity": "MEDIUM",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N",
"version": "3.1"
},
"products": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"threats": [
{
"category": "impact",
"date": "2020-09-23T08:23:03Z",
"details": "moderate"
}
],
"title": "CVE-2019-12497"
},
{
"cve": "CVE-2019-12746",
"ids": [
{
"system_name": "SUSE CVE Page",
"text": "https://www.suse.com/security/cve/CVE-2019-12746"
}
],
"notes": [
{
"category": "general",
"text": "An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.",
"title": "CVE description"
}
],
"product_status": {
"recommended": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
},
"references": [
{
"category": "external",
"summary": "CVE-2019-12746",
"url": "https://www.suse.com/security/cve/CVE-2019-12746"
},
{
"category": "external",
"summary": "SUSE Bug 1141430 for CVE-2019-12746",
"url": "https://bugzilla.suse.com/1141430"
}
],
"remediations": [
{
"category": "vendor_fix",
"details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
"product_ids": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"scores": [
{
"cvss_v3": {
"baseScore": 6.5,
"baseSeverity": "MEDIUM",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N",
"version": "3.1"
},
"products": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"threats": [
{
"category": "impact",
"date": "2020-09-23T08:23:03Z",
"details": "moderate"
}
],
"title": "CVE-2019-12746"
},
{
"cve": "CVE-2019-13457",
"ids": [
{
"system_name": "SUSE CVE Page",
"text": "https://www.suse.com/security/cve/CVE-2019-13457"
}
],
"notes": [
{
"category": "general",
"text": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their \"company\" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.",
"title": "CVE description"
}
],
"product_status": {
"recommended": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
},
"references": [
{
"category": "external",
"summary": "CVE-2019-13457",
"url": "https://www.suse.com/security/cve/CVE-2019-13457"
},
{
"category": "external",
"summary": "SUSE Bug 1141431 for CVE-2019-13457",
"url": "https://bugzilla.suse.com/1141431"
}
],
"remediations": [
{
"category": "vendor_fix",
"details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
"product_ids": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"scores": [
{
"cvss_v3": {
"baseScore": 4.3,
"baseSeverity": "MEDIUM",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N",
"version": "3.1"
},
"products": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"threats": [
{
"category": "impact",
"date": "2020-09-23T08:23:03Z",
"details": "moderate"
}
],
"title": "CVE-2019-13457"
},
{
"cve": "CVE-2019-13458",
"ids": [
{
"system_name": "SUSE CVE Page",
"text": "https://www.suse.com/security/cve/CVE-2019-13458"
}
],
"notes": [
{
"category": "general",
"text": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords.",
"title": "CVE description"
}
],
"product_status": {
"recommended": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
},
"references": [
{
"category": "external",
"summary": "CVE-2019-13458",
"url": "https://www.suse.com/security/cve/CVE-2019-13458"
},
{
"category": "external",
"summary": "SUSE Bug 1141431 for CVE-2019-13458",
"url": "https://bugzilla.suse.com/1141431"
},
{
"category": "external",
"summary": "SUSE Bug 1141432 for CVE-2019-13458",
"url": "https://bugzilla.suse.com/1141432"
}
],
"remediations": [
{
"category": "vendor_fix",
"details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
"product_ids": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"scores": [
{
"cvss_v3": {
"baseScore": 6.5,
"baseSeverity": "MEDIUM",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N",
"version": "3.1"
},
"products": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"threats": [
{
"category": "impact",
"date": "2020-09-23T08:23:03Z",
"details": "moderate"
}
],
"title": "CVE-2019-13458"
},
{
"cve": "CVE-2019-16375",
"ids": [
{
"system_name": "SUSE CVE Page",
"text": "https://www.suse.com/security/cve/CVE-2019-16375"
}
],
"notes": [
{
"category": "general",
"text": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.",
"title": "CVE description"
}
],
"product_status": {
"recommended": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
},
"references": [
{
"category": "external",
"summary": "CVE-2019-16375",
"url": "https://www.suse.com/security/cve/CVE-2019-16375"
},
{
"category": "external",
"summary": "SUSE Bug 1153324 for CVE-2019-16375",
"url": "https://bugzilla.suse.com/1153324"
},
{
"category": "external",
"summary": "SUSE Bug 1156431 for CVE-2019-16375",
"url": "https://bugzilla.suse.com/1156431"
}
],
"remediations": [
{
"category": "vendor_fix",
"details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
"product_ids": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"scores": [
{
"cvss_v3": {
"baseScore": 5.4,
"baseSeverity": "MEDIUM",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N",
"version": "3.1"
},
"products": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"threats": [
{
"category": "impact",
"date": "2020-09-23T08:23:03Z",
"details": "moderate"
}
],
"title": "CVE-2019-16375"
},
{
"cve": "CVE-2019-18179",
"ids": [
{
"system_name": "SUSE CVE Page",
"text": "https://www.suse.com/security/cve/CVE-2019-18179"
}
],
"notes": [
{
"category": "general",
"text": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn\u0027t have permissions.",
"title": "CVE description"
}
],
"product_status": {
"recommended": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
},
"references": [
{
"category": "external",
"summary": "CVE-2019-18179",
"url": "https://www.suse.com/security/cve/CVE-2019-18179"
},
{
"category": "external",
"summary": "SUSE Bug 1157001 for CVE-2019-18179",
"url": "https://bugzilla.suse.com/1157001"
},
{
"category": "external",
"summary": "SUSE Bug 1157523 for CVE-2019-18179",
"url": "https://bugzilla.suse.com/1157523"
}
],
"remediations": [
{
"category": "vendor_fix",
"details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
"product_ids": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"scores": [
{
"cvss_v3": {
"baseScore": 3.5,
"baseSeverity": "LOW",
"vectorString": "CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N",
"version": "3.0"
},
"products": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"threats": [
{
"category": "impact",
"date": "2020-09-23T08:23:03Z",
"details": "moderate"
}
],
"title": "CVE-2019-18179"
},
{
"cve": "CVE-2019-18180",
"ids": [
{
"system_name": "SUSE CVE Page",
"text": "https://www.suse.com/security/cve/CVE-2019-18180"
}
],
"notes": [
{
"category": "general",
"text": "Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading files (e.g. attaching files to mails) of ((OTRS)) Community Edition and OTRS allows an remote attacker to cause an endless loop. This issue affects: OTRS AG: ((OTRS)) Community Edition 5.0.x version 5.0.38 and prior versions; 6.0.x version 6.0.23 and prior versions. OTRS AG: OTRS 7.0.x version 7.0.12 and prior versions.",
"title": "CVE description"
}
],
"product_status": {
"recommended": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
},
"references": [
{
"category": "external",
"summary": "CVE-2019-18180",
"url": "https://www.suse.com/security/cve/CVE-2019-18180"
},
{
"category": "external",
"summary": "SUSE Bug 1157001 for CVE-2019-18180",
"url": "https://bugzilla.suse.com/1157001"
},
{
"category": "external",
"summary": "SUSE Bug 1157524 for CVE-2019-18180",
"url": "https://bugzilla.suse.com/1157524"
}
],
"remediations": [
{
"category": "vendor_fix",
"details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
"product_ids": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"scores": [
{
"cvss_v3": {
"baseScore": 5.3,
"baseSeverity": "MEDIUM",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L",
"version": "3.1"
},
"products": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"threats": [
{
"category": "impact",
"date": "2020-09-23T08:23:03Z",
"details": "important"
}
],
"title": "CVE-2019-18180"
},
{
"cve": "CVE-2019-9752",
"ids": [
{
"system_name": "SUSE CVE Page",
"text": "https://www.suse.com/security/cve/CVE-2019-9752"
}
],
"notes": [
{
"category": "general",
"text": "An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.",
"title": "CVE description"
}
],
"product_status": {
"recommended": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
},
"references": [
{
"category": "external",
"summary": "CVE-2019-9752",
"url": "https://www.suse.com/security/cve/CVE-2019-9752"
},
{
"category": "external",
"summary": "SUSE Bug 1122560 for CVE-2019-9752",
"url": "https://bugzilla.suse.com/1122560"
},
{
"category": "external",
"summary": "SUSE Bug 1129756 for CVE-2019-9752",
"url": "https://bugzilla.suse.com/1129756"
}
],
"remediations": [
{
"category": "vendor_fix",
"details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
"product_ids": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"scores": [
{
"cvss_v3": {
"baseScore": 5.4,
"baseSeverity": "MEDIUM",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N",
"version": "3.1"
},
"products": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"threats": [
{
"category": "impact",
"date": "2020-09-23T08:23:03Z",
"details": "important"
}
],
"title": "CVE-2019-9752"
},
{
"cve": "CVE-2019-9892",
"ids": [
{
"system_name": "SUSE CVE Page",
"text": "https://www.suse.com/security/cve/CVE-2019-9892"
}
],
"notes": [
{
"category": "general",
"text": "An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem.",
"title": "CVE description"
}
],
"product_status": {
"recommended": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
},
"references": [
{
"category": "external",
"summary": "CVE-2019-9892",
"url": "https://www.suse.com/security/cve/CVE-2019-9892"
},
{
"category": "external",
"summary": "SUSE Bug 1133755 for CVE-2019-9892",
"url": "https://bugzilla.suse.com/1133755"
},
{
"category": "external",
"summary": "SUSE Bug 1139406 for CVE-2019-9892",
"url": "https://bugzilla.suse.com/1139406"
}
],
"remediations": [
{
"category": "vendor_fix",
"details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
"product_ids": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"scores": [
{
"cvss_v3": {
"baseScore": 6.5,
"baseSeverity": "MEDIUM",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N",
"version": "3.1"
},
"products": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"threats": [
{
"category": "impact",
"date": "2020-09-23T08:23:03Z",
"details": "moderate"
}
],
"title": "CVE-2019-9892"
},
{
"cve": "CVE-2020-1765",
"ids": [
{
"system_name": "SUSE CVE Page",
"text": "https://www.suse.com/security/cve/CVE-2020-1765"
}
],
"notes": [
{
"category": "general",
"text": "An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.",
"title": "CVE description"
}
],
"product_status": {
"recommended": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
},
"references": [
{
"category": "external",
"summary": "CVE-2020-1765",
"url": "https://www.suse.com/security/cve/CVE-2020-1765"
},
{
"category": "external",
"summary": "SUSE Bug 1160663 for CVE-2020-1765",
"url": "https://bugzilla.suse.com/1160663"
}
],
"remediations": [
{
"category": "vendor_fix",
"details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
"product_ids": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"scores": [
{
"cvss_v3": {
"baseScore": 3.5,
"baseSeverity": "LOW",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N",
"version": "3.1"
},
"products": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"threats": [
{
"category": "impact",
"date": "2020-09-23T08:23:03Z",
"details": "moderate"
}
],
"title": "CVE-2020-1765"
},
{
"cve": "CVE-2020-1766",
"ids": [
{
"system_name": "SUSE CVE Page",
"text": "https://www.suse.com/security/cve/CVE-2020-1766"
}
],
"notes": [
{
"category": "general",
"text": "Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.",
"title": "CVE description"
}
],
"product_status": {
"recommended": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
},
"references": [
{
"category": "external",
"summary": "CVE-2020-1766",
"url": "https://www.suse.com/security/cve/CVE-2020-1766"
},
{
"category": "external",
"summary": "SUSE Bug 1160663 for CVE-2020-1766",
"url": "https://bugzilla.suse.com/1160663"
}
],
"remediations": [
{
"category": "vendor_fix",
"details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
"product_ids": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"scores": [
{
"cvss_v3": {
"baseScore": 2,
"baseSeverity": "LOW",
"vectorString": "CVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:N/I:L/A:N",
"version": "3.1"
},
"products": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"threats": [
{
"category": "impact",
"date": "2020-09-23T08:23:03Z",
"details": "moderate"
}
],
"title": "CVE-2020-1766"
},
{
"cve": "CVE-2020-1769",
"ids": [
{
"system_name": "SUSE CVE Page",
"text": "https://www.suse.com/security/cve/CVE-2020-1769"
}
],
"notes": [
{
"category": "general",
"text": "In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.",
"title": "CVE description"
}
],
"product_status": {
"recommended": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
},
"references": [
{
"category": "external",
"summary": "CVE-2020-1769",
"url": "https://www.suse.com/security/cve/CVE-2020-1769"
},
{
"category": "external",
"summary": "SUSE Bug 1168032 for CVE-2020-1769",
"url": "https://bugzilla.suse.com/1168032"
}
],
"remediations": [
{
"category": "vendor_fix",
"details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
"product_ids": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"scores": [
{
"cvss_v3": {
"baseScore": 3.5,
"baseSeverity": "LOW",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N",
"version": "3.1"
},
"products": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"threats": [
{
"category": "impact",
"date": "2020-09-23T08:23:03Z",
"details": "moderate"
}
],
"title": "CVE-2020-1769"
},
{
"cve": "CVE-2020-1770",
"ids": [
{
"system_name": "SUSE CVE Page",
"text": "https://www.suse.com/security/cve/CVE-2020-1770"
}
],
"notes": [
{
"category": "general",
"text": "Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.",
"title": "CVE description"
}
],
"product_status": {
"recommended": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
},
"references": [
{
"category": "external",
"summary": "CVE-2020-1770",
"url": "https://www.suse.com/security/cve/CVE-2020-1770"
},
{
"category": "external",
"summary": "SUSE Bug 1168031 for CVE-2020-1770",
"url": "https://bugzilla.suse.com/1168031"
}
],
"remediations": [
{
"category": "vendor_fix",
"details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
"product_ids": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"scores": [
{
"cvss_v3": {
"baseScore": 2.4,
"baseSeverity": "LOW",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:N/A:N",
"version": "3.1"
},
"products": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"threats": [
{
"category": "impact",
"date": "2020-09-23T08:23:03Z",
"details": "moderate"
}
],
"title": "CVE-2020-1770"
},
{
"cve": "CVE-2020-1771",
"ids": [
{
"system_name": "SUSE CVE Page",
"text": "https://www.suse.com/security/cve/CVE-2020-1771"
}
],
"notes": [
{
"category": "general",
"text": "Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.",
"title": "CVE description"
}
],
"product_status": {
"recommended": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
},
"references": [
{
"category": "external",
"summary": "CVE-2020-1771",
"url": "https://www.suse.com/security/cve/CVE-2020-1771"
},
{
"category": "external",
"summary": "SUSE Bug 1168030 for CVE-2020-1771",
"url": "https://bugzilla.suse.com/1168030"
}
],
"remediations": [
{
"category": "vendor_fix",
"details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
"product_ids": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"scores": [
{
"cvss_v3": {
"baseScore": 4.6,
"baseSeverity": "MEDIUM",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N",
"version": "3.1"
},
"products": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"threats": [
{
"category": "impact",
"date": "2020-09-23T08:23:03Z",
"details": "moderate"
}
],
"title": "CVE-2020-1771"
},
{
"cve": "CVE-2020-1772",
"ids": [
{
"system_name": "SUSE CVE Page",
"text": "https://www.suse.com/security/cve/CVE-2020-1772"
}
],
"notes": [
{
"category": "general",
"text": "It\u0027s possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.",
"title": "CVE description"
}
],
"product_status": {
"recommended": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
},
"references": [
{
"category": "external",
"summary": "CVE-2020-1772",
"url": "https://www.suse.com/security/cve/CVE-2020-1772"
},
{
"category": "external",
"summary": "SUSE Bug 1168029 for CVE-2020-1772",
"url": "https://bugzilla.suse.com/1168029"
}
],
"remediations": [
{
"category": "vendor_fix",
"details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
"product_ids": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"scores": [
{
"cvss_v3": {
"baseScore": 6.5,
"baseSeverity": "MEDIUM",
"vectorString": "CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:L/A:N",
"version": "3.1"
},
"products": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"threats": [
{
"category": "impact",
"date": "2020-09-23T08:23:03Z",
"details": "important"
}
],
"title": "CVE-2020-1772"
},
{
"cve": "CVE-2020-1773",
"ids": [
{
"system_name": "SUSE CVE Page",
"text": "https://www.suse.com/security/cve/CVE-2020-1773"
}
],
"notes": [
{
"category": "general",
"text": "An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiting OSA-2020-09, may be able to predict other users session IDs, password reset tokens and automatically generated passwords. This issue affects ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS; 7.0.15 and prior versions.",
"title": "CVE description"
}
],
"product_status": {
"recommended": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
},
"references": [
{
"category": "external",
"summary": "CVE-2020-1773",
"url": "https://www.suse.com/security/cve/CVE-2020-1773"
},
{
"category": "external",
"summary": "SUSE Bug 1168028 for CVE-2020-1773",
"url": "https://bugzilla.suse.com/1168028"
}
],
"remediations": [
{
"category": "vendor_fix",
"details": "To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n",
"product_ids": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"scores": [
{
"cvss_v3": {
"baseScore": 7.3,
"baseSeverity": "HIGH",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:N",
"version": "3.1"
},
"products": [
"SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1.noarch",
"SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1.noarch"
]
}
],
"threats": [
{
"category": "impact",
"date": "2020-09-23T08:23:03Z",
"details": "important"
}
],
"title": "CVE-2020-1773"
}
]
}
Loading…
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Sightings
| Author | Source | Type | Date |
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Nomenclature
- Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
- Confirmed: The vulnerability is confirmed from an analyst perspective.
- Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
- Patched: This vulnerability was successfully patched by the user reporting the sighting.
- Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
- Not confirmed: The user expresses doubt about the veracity of the vulnerability.
- Not patched: This vulnerability was not successfully patched by the user reporting the sighting.
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